Patient Guide
Key Information for Your Stay
Rapid Response Team
Rapid Response Team
Special Support to Prevent Emergencies
During your stay, you have access to a special service called the Rapid Response Team (RRT). Our Rapid Response Team has the special skills and training of both critical-care nurses and respiratory therapists. You can call this service, and a critical-care team will check on you or your loved one and provide help before there is a life-threatening emergency.
When to Call Rapid Response
Call for help if you notice:
- change in heart rate or blood pressure
- change in respiratory (breathing) rate or oxygen levels
- very low urine output
- change in mental status or level of consciousness
- any change in the patient’s condition that needs immediate attention and the health care team is not responding, or if you continue to have serious concerns after speaking with the health care team
Remember, it's also okay to call any time you are worried something might be wrong.
How to Call Rapid Response
Step 1: Contact your nurse by pressing the call bell, or at Highland, dial 1200 on the bedside phone.
Step 2: Tell the operator: your name, room number, patient’s name and your concern.
Step 3: The Rapid Response Team will be sent to your room.